In this introductory episode of the Hospitality Breakroom podcast, host Rachel Alday outlines the purpose and goals of the show. Designed as a space for anecdotal and tactical insights into the hospitality industry, the podcast will feature interviews with various team members from Abode Luxury Rentals, which Rachel and her husband own.
With over 16 years of experience and a team of nearly 60 experts, the show aims to share valuable stories and lessons from the frontline of operations, covering areas such as marketing, guest services, and revenue management. Rachel also shares her personal journey into the vacation rental industry, her family's business expansions into Jackson Hole and Sun Valley, and her motivation behind starting the podcast. She highlights the role of self-development and the company's unique library initiative as inspirations for the podcast, aiming to foster a deeper understanding of hospitality and community among listeners.