In this episode of the Hospitality Breakroom, host Rachel welcomes special guests Ashley Ching, founder and CEO of Inhaven, and Julie from the Abode team to discuss the innovative partnership between Abode and Inhaven. Julie, who has been with Abode for three and a half years, shares her journey from starting at Black Bear Lodge to becoming the impact manager focused on green initiatives. Her efforts have led to Abode winning the Zest for Zero award in Park City. Julie then transitioned to creating the Property Enhancement Program, which ensures that properties are updated and maintained effectively. The synergy between Julie and Inhaven has revolutionized this program, making it more efficient and successful. Ashley explains how Inhaven helps standardize bed, bath, and kitchen items across properties, providing transparency and saving time. She highlights her background in global merchandising operations, emphasizing the importance of hospitality-grade products for vacation rentals. The discussion extends to the challenges of mismatched items in properties and how Inhaven's curated selections address these issues. Ashley shares insights about the history of the hotel industry and how similar trends are emerging in the vacation rental industry. The episode also delves into the importance of inventory management for linens, where Inhaven's QR code system plays a crucial role. The collaboration has led to significant improvements in Abode's operations, setting a new standard for the industry. The episode concludes with a heartfelt appreciation for the partnership and a look forward to future innovations.

Episode 021

Revolutionizing Property Management with Inhaven: A Deep Dive